Viokart E-commerce Website Privacy Policy
Last Updated: 30.01.2024
1. Introduction:
Welcome to Viokart (VIKAASH INDIA ONLINE KART). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website [www.viokart.com] (the “Website”) and related services.
2. Information We Collect:
- Personal Information: When you create an account, make a purchase, or contact customer support, we may collect personal information, including your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We may collect non-personal information such as device information, browser type, and IP address for analytics and website optimization purposes.
- For Viokart Delivery Partner App we gather below mentioned pemissions also as this App based online booking of vehicle based parcel delivery service and The Delivery Agents are representing the vehicle location and hence they are
required to tracked for realtime moment thus facilitating better realtime updates to the customerr and also easy pickup and accurate delivery of the parcel.ACCESS_BACKGROUND_LOCATIONACCESS_FINE_LOCATIONACCESS_COARSE_LOCATION
3. How We Use Your Information:
We use your information for the following purposes:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending order updates, promotional materials, and newsletters (you can opt-out at any time).
- Analyzing and improving our services, website functionality, and user experience.
4. Information Sharing:
We may share your information with:
- Service providers involved in order fulfillment, payment processing, and customer support.
- Legal authorities to comply with applicable laws or regulations.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, analyze trends, and track user activity on our Website. You can manage your cookie preferences through your browser settings.
6. Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
7. Your Rights:
You have the right to access, correct, update, or delete your personal information. If you have any questions or requests, please contact us at contact@viokart.com
8. Children’s Privacy:
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant updates by posting the revised policy on our Website.
10. Contact Us:
If you have any questions or concerns regarding this Privacy Policy, please contact us at contact@viokart.com
